Frequently Asked Questions

Do I need an appointment?

While we do accept walk-in guests (subject to availability), we highly recommend booking in advance as appointments do fill up quickly. Click on this button to book your appointment: 

When should I arrive for my appointment?

We recommend arriving 15 minutes before your appointment to fill out our intake form and to use the bathroom (if necessary) in order to maximize your relaxation time. 

Do I need to bring anything?

Just yourself, and maybe a pair of non-slip sandals or flip-flops (to wear around your float suite and in-between sessions for dual therapy.) We provide everything else you need to have a truly relaxing experience.

How is the water kept clean?

Our Ocean Float Rooms™ feature state-of-the-art magnetic drive filtration that automatically filters, cleans and disinfects the water between float sessions. Together with a powerful UV light treatment system, our guests can rest assured that their float room water is sparkling clean and 100% sterile.

What if I’m claustrophobic and/or afraid of the dark?

Our spacious Ocean Float Room™ allows you to enjoy all the benefits of floating without that “closed in” feeling.  The interior height of our float room allows you to stand up inside with plenty of air circulation. A ‘Starlight Ceiling’ featuring over 100 waterproof color changing LED lights in a ‘Night Sky’ layout enhances the beauty and peacefulness of the float environment while further highlighting the float room’s height. With easy-touch light, sound and call buttons as well as conveniently positioned grab handles, our guests are always in control of their environment.

Do I float nude?

Yes! Since you will be in your very own private float suite, we recommend that you don’t wear anything when floating. Swimsuits and other clothing items will become heavy with Epsom salt and will distract from your float experience.

Is Epsom salt good for my skin and hair?

Yes! Epsom salt has been recommended for treating various skin ailments and is also healthy for your hair. The minerals in Epsom salt will leave your skin feeling healthy, smooth and soft and can strengthen and add body to your hair.

Can I drown if I fall asleep?

No. The water is a mere 10 inches deep and is so buoyant that you can’t help but stay afloat.

Is there anything to avoid prior to floating?

  • We recommend that you avoid shaving for at least 24 hours before you float. Any razor nicks or skin irritation can sting when in contact with Epsom salt

  • Please make sure that it has been at least 7 days since you’ve colored or permed your hair (if applicable) 

  • Avoid eating a heavy meal or drinking coffee before your session as these will hinder your ability to relax

  • We don't recommend floating if you have had a keratin treatment, or artificial hair attachments.

Can I float if I'm pregnant?

  • Clients in their 2nd and 3rd trimester of pregnancy can be allowed to float with a note from an
    OB-GYN physician or mid-wife.

  • For the safety of our clients, we do not allow floating in the event of a high-risk pregnancy and/or a pregnancy in the 1st trimester or at full-term (36 weeks and beyond).

Can I float if I currently have cancer or history of cancer?

If you are under the treatment of cancer or have had cancer in the past, there is a plethora of benefits to floating such as: relieving pain, fatigue, emotional and mental stress; improving sleep and increasing energy. However, if you are currently under treatment for cancer, we do ask that you provide a doctor's note approving float therapy.  Your doctor may suggest that floating should be avoided immediately after times like infusions, radiation and any surgery that involves a healing incision.  

 

Are there people who shouldn’t float?

You will not be allowed to float under the following situations and/or if you have any of the following conditions:

  • Infectious skin, ear infections, or respiratory disorders

  • Open wounds or communicable disease

  • Sunburned or extremely sensitive skin

  • Incontinence

  • Epilepsy or serious mental conditions

  • Wearing a pacemaker or serious heart disease

  • A high-risk pregnancy and/or a pregnancy in the 1st trimester or at full-term (36 weeks and beyond)

  • Have colored or permed your hair within 7 days

  • Have recent hair keratin treatment

  • Under the influence of alcohol or illicit substances

  • Under 18 years of age

  • A recent injury or accident (including car accidents) without a doctor's written approval

 

FLOAT FAQ

Do I need an appointment?

 

While we do accept walk-in guests (subject to availability), we highly recommend booking an appointment as our therapists’ schedules can fill up quickly. To book online, simply click on this button:

When should I arrive for my appointment?

We recommend arriving 15 minutes before your appointment to fill out our intake form and to use the bathroom (if necessary) in order to maximize your relaxation time. 

What’s the difference between ‘session’ time and ‘massage’ time?

‘Session’ time includes the time for you to dress, undress and consult with your therapist about your needs and preferences for the massage. ‘Massage’ time is the actual, hands-on massage time that you receive on the massage table. Typically a 60 minute massage session translates into 50 minutes or less of actual hands-on massage time.

At Orlando Float & Massage, all of our massage services are listed in 'massage' time only. The number of minutes listed for each massage service will be the actual number of minutes of hands-on massage time that you will receive from your massage therapist.  

Will I be covered during the massage?

Yes, you will be covered or draped by a sheet and blanket throughout the massage for your privacy and comfort.  Your therapist will only uncover the area of your body being worked on at any given time. 

Do I have to completely undress?

It’s completely up to you. We ask that you undress to your desired level of comfort. You will be covered by a sheet and blanket for your privacy. 

Will my massage therapist check-in with me during the massage?

Yes, our therapists are trained to check-in with you during the massage to make sure that the right amount of pressure is being applied and that your needs and preferences are being addressed. You should always let your therapist know if you are uncomfortable for any reason during your massage. 

Are all of your massage therapists licensed?

Yes, all of our massage therapists are licensed by the Florida Board of Massage Therapy to legally practice in the State of Florida. In addition, our massage therapists receiving ongoing training and continuing education.

How frequently should I receive a massage?

It’s completely up to you as every person is unique and different. Some people enjoy receiving a massage every week for preventative care and/or to relieve chronic tightness. Others come monthly to manage stress or as needed to relax and unwind. The choice is yours!

Can I receive a massage if I'm pregnant?

  • Clients in their 2nd and 3rd trimester of pregnancy can be allowed to receive a prenatal massage with a note from an OB-GYN physician or mid-wife.

  • For the safety of our clients, we do not allow massage in the event of a high-risk pregnancy and/or a pregnancy in the 1st trimester or at full-term (36 weeks and beyond).

  • Please call our studio directly to book a prenatal massage as you will need to be scheduled with one of our prenatal massage therapists. 

Are there people who shouldn’t receive a massage?

You will not be allowed to receive a massage under the following situations and/or if you have any of the following conditions:

  • Bleeding disorders or take blood-thinning medication

  • Burns or healing wounds

  • Deep vein thrombosis

  • Fractures

  • Severe osteoporosis

  • Severe thrombocytopenia

  • Infectious skin, open wounds or communicable disease

  • A high-risk pregnancy and/or a pregnancy in the 1st trimester or at full-term (36 weeks and beyond)

  • Under the influence of alcohol or illicit substances

  • Under 18 without parental presence

  • A recent injury or accident (including car accidents) without a doctor's written approval

 

MASSAGE FAQ

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